Facilities management
Emilecon runs buildings across London: the bookings and the income they produce, the plant, the contractors, the compliance file and the safeguarding. Engaged for a few days a month, or for the whole of it.
What Emilecon manages
Scope set by the building, not by a packageAny building used by people other than its owner carries the same legal duties, the same plant, the same contractors and the same paperwork, whether it is a single office floor, a block of flats, a place of worship, a nursery, a club or a multi storey community and events venue.
What changes is who carries it. In a large organisation there is a facilities department. Everywhere else it lands on a trustee, a committee, a landlord or an office manager who already has a job, and it lands in pieces: a boiler service here, an insurance renewal there, a fire door somebody has been meaning to mention.
Emilecon takes the whole of that, or an agreed part of it, and gives it a single accountable owner. Nothing is subcontracted to a call centre and no query goes into a ticketing system.
Six disciplines
Ordinarily six suppliers, and six people to chase01
The diary, the hire terms, the rates, the deposits and the invoices. Enquiries answered rather than left, space priced against what comparable rooms genuinely achieve, and approvals turned round in hours rather than weeks. Occasional use becomes an income line the owner can budget against.
02
A planned programme rather than a run of emergencies, and one reporting route so a fault raised by a user reaches the person who can fix it. Scopes written before work starts, quotations compared where the value justifies it, and contractors held to what was agreed rather than what was assumed.
03
Certificates, service records, hire agreements, insurance correspondence and the accident book, in one place an owner or an auditor could find without asking anybody. Budgets tracked against actual spend rather than reconstructed at year end.
04
Buildings used by children and vulnerable adults carry duties that do not pause for a room hire. Access control, visitor and contractor management, checks on the people working on site, and procedures written down rather than merely understood. Where a nursery or a youth activity operates inside the building, the arrangements are built around it.
05
Mechanical, electrical and plumbing. Heating, ventilation and pumps, distribution boards and switchgear, water systems and hygiene, lifts and life safety. Serviced on schedule, certificated, and specified by a business that reads a contractor's quotation as a peer rather than accepting it on trust.
06
Fire risk assessment actions, alarm and emergency lighting testing, gas and electrical certification, water hygiene, asbestos where it applies, and accessibility. Held on a calendar that raises the renewal before it lapses rather than after somebody notices.
What the work looks like
Found on a walk round, not in an email
One building, as an example
Client not named, at their requestThis is one of the buildings currently under management, included to show the scale Emilecon operates at rather than to describe the service. Most engagements are considerably smaller, and a single discipline is a perfectly normal place to start.
Assembly
A double height principal hall seating 250, a second hall at lower ground level, and a studio available for hire alongside them.
Meeting rooms
Twelve rooms on a single floor, eight to twenty places each, with three more on the floor below. All separately bookable and separately scheduled.
Specialist areas
A nursery operating inside the building with its own management and consultation offices, a commercial kitchen, a library and a retail unit.
Plant and services
Boiler, services and pump room. Two ventilation plant rooms. Electrical switch room. Server room. Monitored, serviced and certificated on schedule.
Circulation and life safety
Three passenger lifts, two protected staircases, and designated refuge areas on every floor.
Systems
Online booking across all four floors with an interactive floor plan, approvals and payment links, open around the clock. A separate reporting route puts every maintenance issue straight into the queue.
Why buildings drift
Rarely a crisis, always expensiveWhat goes wrong is almost never dramatic. A service lapses. A fire door is wedged open and stays that way. A contractor is engaged on a telephone call with no written scope, does half the job and invoices for all of it. A hall lets for eighty pounds when the hall down the road achieves two hundred. A certificate expires and nothing announces it.
None of it is a crisis on the day. All of it is expensive by the end of the year, and some of it is only discovered when an insurer asks a question that has to be answered in writing.
Facilities management
A short conversation settles whether this is one discipline, a few days a month, or full operational responsibility, and roughly what it should cost.