Booking
Pick a slot, and it is held for you.
Once the rate is agreed, the appointment is booked online. Choose the visit, choose a time, and a confirmation follows. Nothing is charged at this step.
How a booking runs
Four steps, no account to createSend the address, the type of visit and the property details. A fixed rate comes back, normally the same working day.
Open the diary, pick the visit and a time that suits the handover. Seven days a week, and last minute slots appear whenever the diary allows.
Every slot is held pending confirmation, so the time is checked against the day's route before it is accepted. A calendar invitation follows by email.
The confirmation email carries a link to move or cancel the appointment. No login, no password, and no telephone call needed.
Before you open the diary
Five details, and the booking takes a minute- Property
- Full address and postcode.
- Size
- Number of bedrooms, or the floor area for commercial space, and whether it is furnished.
- Access
- Tenant present, or keys collected from your office. Either works, and the report states which happened.
- Timing
- The handover time the visit has to fit around.
- Contact
- A name and telephone number for the day, in case access goes wrong.
- Check-in, check-out and interim visits all book from the same diary
- A 3D virtual tour can be added to a check-in or check-out, scanned on the same visit, or booked on its own
- Facilities management is arranged by conversation rather than by slot
- Travel time across London is built into the diary, so a confirmed slot is a slot that can be kept
Payment and changes
Nothing is taken at the booking stepAgencies are invoiced when the report lands.
No card details are asked for to hold a slot. Letting and estate agencies are invoiced on delivery of the report, payable within seven days. Private landlords are invoiced when the booking is confirmed, and the report is released once the invoice is settled. Payment is by bank transfer to the account shown on the invoice.
Emilecon will never change its bank details by email. If an email appears to do so, telephone +44 7300 385 444 before paying.
- Agencies
- Invoiced on delivery, seven days to pay.
- Landlords
- Invoiced at booking, settled before the report is released.
- Method
- Bank transfer, quoting the invoice number.
- Moving a visit
- Free with at least 48 hours' notice. Inside 48 hours, 50% of the quoted fee applies.
- Full terms
- Terms of business
Booking
Open the diary, pick the handover.
Seven days a week, across Greater London, with the report normally following within 24 hours of the visit.